Refund & Return Policy
Simple return, refund, cancellation, damaged item, and replacement information.
Order Cancellation
If your order has not yet been processed or shipped, you may request cancellation by contacting us as soon as possible at babbudepot@gmail.com.
Once an order has shipped, it cannot be cancelled. However, you may still contact us after receiving your order to request a return or solution.
Damaged, Defective, or Wrong Item
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
- Your order number
- Clear photos or videos of the item
- Photos of the packaging, if available
- A short explanation of the issue
30-Day Return Window
You may contact us within 30 days of delivery to request a return or refund review.
- The item must be unused
- The item must be in original condition
- The item must include original packaging when possible
- You must contact us before sending anything back
Return Shipping
For non-quality issues, return shipping costs are the customer’s responsibility. Shipping fees are non-refundable.
Refund Processing Time
Once a refund is approved, it will be issued to the original payment method. Refund processing usually takes 3–10 business days, depending on your bank or payment provider.
Non-Returnable Situations
- Incorrect address entered by the customer
- Items damaged by misuse
- Normal wear and tear
- Requests made after the return window
- Items returned without approval
- Used or altered products
Please do not send any product back before receiving return instructions from our support team.